Data Deletion

Last updated: August 11, 2026

DepositPacket CA has two separate data scopes. Delete both when you want a complete cleanup.

Erase local data

Open Settings → Erase local data in the iPhone app. This removes the local properties, tenancies, cases, evidence metadata, packet records, upload queue, and local files stored by the app. Deleting the app also removes its local storage through iOS. Files you exported to Files, Photos, iCloud Drive, email, or another app are outside the app and must be deleted there.

Delete a signed-in account

If you used Sign in with Apple and synced data, open Settings → Delete account while online and confirm the destructive action. The service deletes the account's database records and requests deletion of its private cloud files. Sign out alone does not delete your account or synced evidence.

If you cannot access the app, email privacy@taoapex.com with “DepositPacket CA data deletion” in the subject. Tell us which Apple account email or support identifier you can verify; do not attach evidence files. We may ask for reasonable information to verify the request before deleting data. We aim to process a verifiable request within 30 days, subject to legal retention requirements.

For the data categories and service providers, see the DepositPacket CA Privacy Policy. For account questions, contact support@taoapex.com.